Once your order has been placed, you will receive an auto-generated  Email and SMS. Your Order ID and estimate time of delivery will be provided. 

Unfortunately, you won’t be able to modify your order once you’ve already placed one. However, you can always place a new one. We’re easy and quick.

Our delivery is quite speedy. We take 3-5 business days to make you happy.

Cash on Delivery Option is available.

We have multiple discount coupons available for you to shop your favorite Smilepad products in best offers possible. You can only apply one coupon code per order so choose wisely.

Of course, you can. This is a democracy! Write to us at info@smilepad.com to do the same.

Once delivered, we don’t have a return policy or an exchange one. If an item is defected or if we’ve delivered something wrong by accident, then your items will be replaced within 5 business days. A refund is only applicable for orders which weren’t delivered to the customer.

Typically, a refund takes 7-10 business days.

Typically, a refund takes 7-10 business days.